Skip to content
TECHNICAL ARTICLE

How to Evaluate Conveyor System Suppliers — A Practical Conveyor System Supplier Evaluation Checklist

Heavy-duty belt conveyor in quarry with safety pull-cords and dust control

Unplanned conveyor downtime drains cash fast, and safety missteps carry far bigger consequences. If you’re shortlisting vendors for a plant upgrade or a new overland line, the right decision isn’t just about price—it’s about standards compliance, lifecycle economics, service footprint, and proven execution. This guide gives you a practical conveyor system supplier evaluation checklist, the exact standards to verify, a TCO modeling approach, commissioning and acceptance criteria, and a copyable scorecard you can take straight into your RFQ.

Why a Structured Supplier Evaluation Matters

Procurement and reliability teams aren’t just buying equipment; you’re selecting an external provider whose controls, materials, and processes directly affect production, safety, and total cost of ownership. A structured approach aligns with risk-based supplier management in ISO 9001 Clause 8.4. The ISO 9001 framework calls for documented criteria, evidence-based evaluation, and ongoing performance monitoring. See the overview in the ISO’s explainer, according to the publisher’s guidance in the ISO 9001 resources and explanations.

Preparation — What to Gather Before You Contact Suppliers

Before you ask for quotes, capture the operating context and constraints. Summarize design throughput ranges and variability, material properties (granulometry, moisture, abrasiveness), environmental exposures (dust, heat, coastal corrosion), required belt types and widths, available utilities, control-system interfaces, and acceptable downtime windows for installation. Include photos and layout drawings with distances, elevations, transfer points, and guard requirements. Finally, note your availability targets, the cost of downtime per hour, and any regulatory regimes that apply (e.g., underground mining or grain handling).

Step-by-Step Supplier Evaluation Checklist

Below is the core conveyor system supplier evaluation checklist. Use it to guide RFQs and onsite audits.

  1. Define scope and constraints, then issue a requirements brief to vendors (1–2 weeks; Medium). Include performance targets, safety and standards requirements, acceptance tests, and documentation expectations.
  2. Build a longlist, then screen for quality systems and relevant references (1 week; Low). Require a current ISO 9001 certificate and 3–5 comparable installations with KPIs and contacts.
  3. Demand standards and compliance evidence up front (1–2 weeks; Medium). Specify safety and product standards you expect, and request test reports and design bases.
  4. Evaluate technical fit and engineering depth (1–2 weeks; Medium–High). Review belt selection, idler and pulley ratings, power and tension calculations, guarding and controls integrity, and dust/spillage solutions.
  5. Model TCO and availability, not just capex (1 week; Medium). Quantify energy, maintenance, spares, reliability (MTBF/MTTR), and downtime costs over 5–10 years.
  6. Assess service footprint, spares strategy, and lead times (1 week; Medium). Verify local support, on-site response SLAs, spare-part stocking and typical lead times.
  7. Agree on commissioning and acceptance tests with pass/fail criteria (1 week; Medium). Define FAT at works, site testing under load, and the acceptance sign-off process.
  8. Score proposals and run clarifications, then select with conditions precedent (1–2 weeks; Medium). Use a weighted scorecard, document assumptions, and stipulate remedial actions for gaps.

Shortlisting Suppliers Evidence to Request

Ask for specific documents and data—not general assurances:

  • Current ISO 9001 certificate and scope
  • Product test reports (belt tensile and abrasion, antistatic, flame resistance where applicable)
  • Design calculation summaries and standards basis (e.g., CEMA or equivalent) for capacity, tension/power, idler spacing, and pulley sizing
  • Safety design narrative addressing guarding, emergency stops, and interlocks
  • Three references for comparable installations with performance KPIs
  • Detailed spare-part lists with lead times and recommended stocking levels

Technical Evaluation Standards and Specifications to Verify

Conveyors must meet applicable safety and product standards. At minimum, verify these areas and request evidence:

  • Conveyor safety provisions per ASME B20.1 2024: guarding of nip points, emergency-stop accessibility and reset, warnings before restart, and safe controls integration. For context, see the 2024 update overview in ASME B20.1 conveyor safety.
  • Machine guarding requirements under OSHA 29 CFR 1910.212: all hazardous moving parts guarded, secure attachment, and no reach-around hazards; Lockout/Tagout under 1910.147 for servicing. Reference primary text at OSHA 1910.212 eCFR.
  • Underground mining belts must be MSHA-approved under 30 CFR Part 14 (BELT flame test). See the Part 14 portal at MSHA 30 CFR Chapter I.
  • Textile and steel cord belt standards: ISO 14890 for textile belts, ISO 15236 series for steel cord belts; verify antistatic per ISO 284 and flame resistance per ISO 340 where the environment demands it. The ISO catalogue index for conveyor standards is here: ISO ICS 53.040.20 conveyor standards.
  • Design basis for bulk materials: capacity, belt width/speed, tension and power, idler ratings/spacing, and energy considerations. A common reference point is CEMA’s Belt Book; for technical context, see this CEMA paper summary in belt conveyor design basis.

In grain handling and combustible-dust environments, specify dust hazard analysis requirements, aspiration at transfer points, ignition-source control (bearing overheating, static bonding/grounding), and, if necessary, explosion protection and isolation. Use your local regulation and applicable NFPA guidance when defining those requirements.

Total Cost of Ownership TCO Modeling

Think of TCO as the real price of conveying per ton over time. Model 5–10 years including:

  • Energy: compute kWh per ton based on actual kW, duty cycles, and throughput. Overland systems often benchmark energy by ton-kilometer and are highly sensitive to rolling resistance and lift. For a technical frame of reference on energy efficiency and rolling resistance, see the Beltcon engineering context in conveyor energy and rolling resistance.
  • Maintenance and spares: preventive maintenance, corrective jobs, consumables, and strategic spares.
  • Reliability and availability: MTBF and MTTR by failure mode; translate into expected downtime hours per year.
  • Downtime cost: lost margin or contractual penalties per hour of outage.
  • Safety compliance and lifecycle upgrades: audits, guard improvements, control-system upgrades.

Weight TCO and availability at least equal to capex in your scorecard. A supplier with slightly higher up-front costs but lower energy and better availability often delivers superior payback.

Service Spares and Lead Times Questions

Service coverage has a direct line to uptime. Clarify:

  • On-site service capabilities: belt vulcanizing, pulley lagging, idler replacement, alignment.
  • Response SLAs: remote diagnosis windows and on-site response times for critical events.
  • Spare-part strategy: recommended stocking lists, who holds inventory, expedited shipping options.
  • Typical lead times: standard components vs. custom systems; document historical on-time delivery performance.

Commissioning and Acceptance Tests FAT and Site

Mutually define pass/fail criteria and how you’ll measure them. A practical site acceptance test set includes:

  • Throughput: run at design load; accept if average throughput meets or exceeds design with short-term deviation within ±5%.
  • Belt speed and variance: verify with tachometer/encoder; accept if average speed is within ±2% of setpoint and variance within ±2%.
  • Tracking: measure lateral drift at multiple points under no-load and full-load; accept if drift is ≤ 2% of belt width and there’s no structural contact.
  • Safety interlocks and emergency stops: validate pull-cords and e-stops, annunciation, restart inhibition until reset, and pre-start warnings where required. Functional safety design should meet the risk category—for conveyors, many high-risk nip-point areas require Category 3/4 with PL d/e or SIL 2. See comparative guidance in functional safety standards for machinery.

Record test methods, instruments, sample sizes, and acceptance results in your commissioning log and require a signed Customer Acceptance Test.

Supplier Scorecard and Sample Weights

Use a weighted scorecard to make trade-offs explicit and defensible.

CriterionSuggested WeightWhat Good Looks Like
Technical compliance and standards evidence25%Named standards with edition, test reports, guarding and controls design narrative
TCO and operating cost over 5–10 years20%Energy, maintenance, spares, reliability quantified; lower lifetime $/ton
Service footprint and spares availability15%Local field service, defined SLAs, strategic spares plan
References and case evidence10%3–5 comparable installations with KPIs and contacts
Lead time and on-time delivery history10%Documented lead-time ranges; ≥ 90% on-time past 12 months
Warranty and SLA terms10%Clear coverage, commissioning included; response vs. restoration defined
FAT and acceptance test results10%FAT minutes and site acceptance pass documented

Industry-Specific Considerations Mining Ports Cement Grain

Mining and quarrying often involve abrasion, impact, and dust. Steel cord belts for long-distance, high-capacity lines demand rigorous tension/power calculations and robust idler and pulley ratings. In ports and coastal environments, corrosion control and materials selection for idlers, structures, and fasteners become critical, alongside dust suppression and spillage control near the water. Cement and building materials operations face pervasive dust and heat; guarding integrity, enclosure design, and thermal robustness of belts and rollers are priorities. Grain handling adds combustible dust risk; design for aspiration at transfer points, ignition-source control, grounding, and clearly defined emergency procedures. In each case, call out applicable local regulation early in your RFQ.

Practical Example Disclosure BisonConvey is our product

Disclosure: BisonConvey is our product. As a neutral example, here’s how a supplier might document compliance in an RFQ response. For a plant conveyor upgrade, the vendor references ASME B20.1 for guarding and emergency-stop layout, OSHA 1910.212 for hazard points, and provides a safety design narrative showing pull-cord spacing, reset procedures, and restart warnings. For belts, the submission lists textile belts to ISO 14890 for general plant runs and steel cord belts to ISO 15236 for higher-tension lines, with antistatic testing per ISO 284 where dust hazard analysis indicates. The design basis cites CEMA methods for capacity and power, and the response includes a draft FAT plan plus three references with throughput and availability KPIs. This level of detail makes evaluation straightforward and reduces later change orders.

Troubleshooting and Common Problems

  • No valid ISO 9001 certificate or unwillingness to share QMS scope
  • Vague claims such as “built to ISO” without editions or test reports
  • Refusal to provide FAT minutes or clear acceptance testing plan
  • Lead times that don’t match vendor capacity or past on-time metrics
  • Warranty terms excluding commissioning or system integration issues
  • Weak spares and service coverage with long response windows

If any of these appear, pause the evaluation, request specifics, and consider dual sourcing or schedule buffers.

Next Steps Running an RFQ and Negotiation Tips

Turn the checklist into RFQ clauses. Specify standards by name and edition, call for test reports and FAT plans, define site acceptance tests with instruments and thresholds, and ask for references with KPIs. Require a TCO model over 5–10 years with energy, maintenance, spares, reliability, and downtime cost. Attach your supplier scorecard and inform vendors you’ll weight TCO and availability equal to capex.

During clarifications, probe design assumptions and safety provisions. Ask how the vendor mitigates schedule risk and supply-chain exposure. On SLAs, distinguish response time from restoration time and negotiate prioritized on-site coverage for critical conveyors. Finally, document everything—assumptions, exclusions, and acceptance criteria—so you can hold both sides to a clean commissioning and a defensible decision.

Here’s the deal: a disciplined, evidence-based process produces safer conveyors, fewer surprises, and better economics. Use this conveyor system supplier evaluation checklist, the standards verification notes, and the scorecard to anchor a selection you can defend in front of operations, safety, and finance.

Request a Conveyor Quote

Tell us about your application, belt type, width, strength and quantity. Our engineering team will respond with a tailored quotation.

More Conveyor Insights

Request a Quote